Privacy Policy

At ReteMobile Solutions, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our online platform, including but not limited to your name, contact details, and any other information necessary to deliver our telecommunications and network infrastructure services. Additionally, we may collect technical data such as IP addresses, browser type, and usage information to improve the performance and security of our service.

Use of Your Information
Your personal data will be used to:
- Provide and manage mobile internet coverage optimization, network planning and deployment, wireless signal testing, infrastructure consulting, and customer support solutions.
- Communicate with you regarding service updates, inquiries, and support requests.
- Improve our services, including site analytics and troubleshooting.
- Comply with legal obligations and regulatory requirements.

Legal Basis for Processing
We process your personal data based on several legal grounds, including:
- Your consent, when you provide it.
- The necessity to perform our contractual obligations to you.
- Compliance with legal and regulatory obligations.
- Our legitimate interests in ensuring the security, functionality, and continuous improvement of our services, provided your rights are not overridden.

Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to strict confidentiality agreements. We may also disclose data when required by law or to protect the rights, property, or safety of ReteMobile Solutions, our users, or others.

Data Retention
Your personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.

Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of inaccurate or incomplete data.
- Object to or restrict processing of your data.
- Request data portability.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority if you believe your data has been mishandled.

To exercise your rights, please contact us at our physical address provided below.

Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no internet transmission or electronic storage can be guaranteed to be 100% secure.

International Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place in accordance with GDPR requirements.

Cookies and Tracking Technologies
Our online platform may use cookies and similar technologies to enhance user experience, analyze site usage, and improve service delivery. You can control cookie preferences through your browser settings.

Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe we have inadvertently collected data from a child, please contact us to request removal.

Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please write to us at:

ReteMobile Solutions
42 Via Milano, 3rd Floor
Milan, Lombardy 20121
Italy

We are committed to addressing your privacy concerns promptly and transparently.